Making observations that stimulate collaboration, and start conversations about credit union operations.
North and South Carolina before returning to Michigan in the late 1990s to begin his career at CU*Answers. Though I initially served as an independent consultant, I accepted a full-time role with the company in 2010. My responsibilities today are twofold: first, I lead a team focused on new product development. Initially, these new products resided only within the company’s core software platform, however, I have since expanded my efforts to deliver web-based analytical products to help better serve the CU*Answers client base, and second, I’m engaging in business development activities to expand revenue streams beyond the CU*Answers network.
Though I have helped drive innovation in many ways during my two-decade tenure with the firm, one of my most notable achievements came in 2005 as the technical project leader for CU*Answers’ credit card platform. A true win-win, this platform has since become a major revenue stream for both CU*Answers and its network of credit unions. Today, the platform supports over 100 credit unions that generate over 25 million credit card transactions annually.
Outside of work, I have recently developed a strong passion for PICKLEBALL – a sport that is quickly gaining popularity in North America. I am also a former Michigan State Racquetball Champion.